FAQ'S

How do I place an order for furniture?

You can place an order online through our website at www.modhomefurniture.com.

What payment methods do you accept?

We accept credit/debit cards, and financing options.

Do you offer delivery services?

Yes, our delivery services are free of charge. Our delivery team will bring the furniture to curbside or garage only

What is the delivery timeframe?

Delivery times vary depending on your location and the availability of the furniture. Most orders are delivered within 5 to 7 business days. Our team will provide you with an estimated delivery date when you place your order.

Can I track my delivery?

Yes, once your order has been processed, you will receive a tracking number via email or text message to track your delivery.

Do you offer assembly services?

No, our delivery contractors only offer curb side or garage delivery services only

What if my furniture arrives damaged?

If your furniture arrives damaged, please contact our customer service team immediately. We will arrange for a replacement or refund as soon as possible.

Can I cancel or change my order?

You can cancel or change your order within 24 hours of placing it. After that, changes may not be possible, but please contact us, and we will do our best to accommodate your request.

Do you offer returns or exchanges?

Yes, we offer a 30-day return policy for most furniture items. Please see our return policy for more details.

Is there a warranty on the furniture?

Yes, we offer a warranty on most furniture items. Please see the product description or contact us for more information about specific warranties.

11. Fit and Space guidance.

Buying furniture online should feel confident and stress-free. Use the guidance below to ensure your furniture fits your space, doorways, and lifestyle..

Fit & Space Guidance

Make sure it fits — before it arrives

1. Measure Your Space First

Before placing your order, measure the exact area where the furniture will be placed.

What to measure:

Width, depth, and height of the intended space
Distance from walls, windows, and walkways
Ceiling height (especially for bunk beds, wardrobes, or tall headboards)

Tip: Leave at least 30–36 inches for walkways in living and dining areas.

2. Check Doorways, Hallways & Staircases

Many fit issues occur during delivery, not placement.

Measure all access points:

Entry doors (width & height)
Hallways and turns
Stairwells and elevators (if applicable)

Compare these measurements to the largest packaged dimension listed on the product page.

Pro Tip: If an item is too large, consider models marked “Ships in Multiple Boxes” or “Assembly Required.”

3. Use the Product Dimensions Carefully

Each product page includes exact dimensions.

Width: Side-to-side
Depth: Front-to-back
Height: Floor to top

For beds and sofas, allow extra clearance for:

Nightstands
Reclining space
Bedding overhang

4. Visualize the Scale

Online images can be misleading. To visualize scale accurately:

Use painter’s tape to outline the furniture footprint on the floor
Compare product height to common items:
- Sofa seat height ≈ dining chair height
- Headboard height ≈ standard door handle to chest level

5. Apartment & Condo Friendly Options

Many items are designed with compact spaces in mind.

Look for descriptions such as:

Apartment-friendly
Compact design
Slim profile
Low-profile frame

These are ideal for:

Apartments
Condos
Guest rooms
Rental properties

6. Assembly & Modularity

Some larger items require assembly or arrive in multiple cartons.

Review assembly requirements on the product page
Ensure adequate space to assemble the item indoors
Assembly does not reduce final product size — plan accordingly

7. Still Unsure? We’re Here to Help

If you’re uncertain about fit, placement, or access:

Contact our support team before ordering
Share your room dimensions and doorway measurements
We’ll help you determine the best option for your space

Quick Fit Checklist

✔ Room measurements confirmed
✔ Doorways & hallways measured
✔ Product dimensions reviewed
✔ Clearance space planned
✔ Assembly requirements checked